# Abbas Virjee

I build what works. Then make it better.

Forward Deployed Engineer in Toronto. Web apps, platforms and AI systems, built end to end and run in production.

Available for new projects

[See the work](https://abbasvirjee.com/work.md)

## Work

- [The Artitech](https://abbasvirjee.com/work/artitech.md): E-commerce platform. One platform that runs a whole business: storefront, stock and the books.
- [courtScore](https://abbasvirjee.com/work/courtscore.md): Sports platform. Tournament software for pickleball and badminton, from scheduling to live scores.
- [Amaan Psychotherapy](https://abbasvirjee.com/work/amaan.md): Client website + CMS. A calm, custom site with an admin portal, so the practice publishes its own blog.
- [Provenance Axis](https://abbasvirjee.com/work/provenance.md): Fintech. A private multi-user fintech platform for the whole money picture: investments across exchanges and currencies, trading, dividends and loans, a long-term wealth plan, household expense tracking with budgets, reports and an AI assistant.
- [BlackAdder](https://abbasvirjee.com/work/blackadder.md): AI · RAG. A private knowledge base that answers from your own documents, with sources you can check.

## Experience

Seven years at ITC Systems across five roles, from field support to leading 50+ end-to-end implementations. Today I scope integrations with customers, build them in .NET and SQL, and see them through rollout.

- 5 roles
- 7 years
- 250+ client projects
- 50+ implementations led

### 2019: Junior Hardware Support Technician
May 2019 to Aug 2020

- Repair, installation and testing of electronic transaction control systems.

### 2020: Hardware Support Technician
Sep 2020 to Jun 2022

- Installed, configured and supported customer hardware and software systems.
- Troubleshot device, connectivity and application issues across customer environments.

### 2022: Senior Hardware Technician (Escalation point)
Jun 2022 to Jun 2023

- Diagnosed complex customer issues through system logs and remote investigation, and handed findings to Engineering for software fixes.
- Escalation point for customers and field technicians across hardware, software and integration issues.
- Supported the first customer deployment of mobile credentials, on site daily as they moved off physical cards.

### 2023: Hardware Team Lead (Team builder, delivery owner)
Jun 2023 to Dec 2024

- Led a $250K multi-location upgrade replacing 1,287 readers: directed the team, worked hands-on and ran day-to-day delivery with the client.
- Hired and trained 6 people, and mentored co-op students who went on to full-time technical roles.
- Built documentation, product demos and troubleshooting guides used by technicians, Sales and customers.
- Led end-to-end delivery across implementations, coordinating clients, dealer partners, internal teams and billing.

### 2025: Strategic Project Team Lead (Forward Deployed Engineering), now
Jan 2025 to now

- Own the Card Production domain end to end: requirements, workflows, architecture, frontend, .NET, SQL, APIs and tests.
- Redesigned Card Production around customer requirements and field experience: jobs, operator setup, credentials and reporting.
- Built HID Fargo Connect and Entrust IIDaaS integrations, provider-agnostic and chosen by deployment configuration.
- Built a voice support agent on Gemini Live, connected to a troubleshooting knowledge base and Salesforce.
- Built a configurator that turns customer requirements into a full solution and price, cutting technical involvement by 50%.

## Skills

Python, TypeScript, JavaScript, SQL, PostgreSQL, Flask, .NET, SQLAlchemy, Node.js / Express, Prisma, React, Tailwind CSS, REST APIs, Stripe, Square, Docker, GitHub Actions, Railway, pytest, Vitest

## Education

- Bachelor of Technology, Software Engineering Technology, McMaster University, 2026
- Diploma, Business Management, Mohawk College, 2026
- Advanced Diploma, Electronic Engineering Technology, Seneca Polytechnic, 2020. GPA 4.0/4.0 (President's Honour List)

## About

That is how I make my coffee every morning, and how I build software. I learn by taking things apart. It started with a broken phone I fixed instead of replacing. A job fixing systems turned into building them. Today it's software people rely on: a pickleball group's rotation that became courtScore, and a business that moved off spreadsheets onto one platform. Whatever I take on, I see through to the end, and I build it properly.

I earned my engineering degree at McMaster in the evenings, alongside a full-time job. Before software, I played cricket for Tanzania's under-19 team, on tour in Zambia and South Africa. Off the clock, you will find me on a pickleball court.

- Based in: Toronto
- Played: Cricket, Tanzania U19
- Plays: Pickleball
- Drinks: V60, beans weighed

## Contact

Got something to build?

Websites, web apps and AI tools, from first sketch to production and after.

Working with clients anywhere

- Email: abbas@abbasvirjee.com
- LinkedIn: https://linkedin.com/in/abbasvirjee
- GitHub: https://github.com/abbasvirjee